Welcome to stivro. These Terms of Service (“Terms”) govern your use of stivro.com and the purchase of our products. By accessing or using our website, you agree to abide by these Terms. Please read them carefully.

1. Eligibility to Use

  • You must be at least 18 years old to make a purchase.

  • By using our website, you confirm that all information you provide is accurate and truthful.

2. Account Registration

  • Certain services may require you to create an account.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Any unauthorized use of your account must be reported immediately.

3. Products and Descriptions

  • We strive to ensure product details are accurate, including images, colors, and specifications.

  • Slight variations may occur due to monitor settings or manufacturing differences.

  • Availability of items is subject to change without notice.

4. Pricing and Currency

  • All prices are displayed in USD by default.

  • Customers may select other supported currencies at checkout.

  • Taxes, duties, or fees may be applied depending on the shipping destination.

5. Orders and Acceptance

  • Placing an order constitutes an offer to purchase.

  • We reserve the right to accept or decline any order.

  • You will receive an order confirmation email once the order is accepted.

6. Payment Methods

  • We accept major credit cards, debit cards, and secure online payment gateways.

  • Multi-currency payments are supported where available.

  • All payments must be completed before shipment.

7. Shipping and Delivery

  • Orders are processed within 1–3 business days.

  • Estimated delivery times and costs are provided at checkout.

  • We are not responsible for delays caused by customs, natural events, or courier issues.

8. Returns and Refunds

  • Customers may request a return within 30 days of receiving the order.

  • Refunds are processed within 7 business days after we receive the returned items.

  • Actual refund timing may vary depending on bank or payment provider processing.

9. User Responsibilities

  • You agree not to misuse the website or interfere with its operations.

  • Prohibited actions include unauthorized data collection, fraud, or illegal activity.

10. Intellectual Property

  • All content on stivro.com, including text, images, and logos, is the property of stivro.

  • You may not reproduce, distribute, or use our content without permission.

11. Promotions and Discounts

  • Discounts, coupon codes, and promotional offers are subject to specific terms.

  • Promotions cannot be combined unless stated otherwise.

  • We reserve the right to modify or cancel promotions at any time.

12. Third-Party Services

  • Our website may include links to third-party platforms.

  • We are not responsible for the content or policies of these third parties.

  • Using such services is at your own risk.

13. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability is limited to the purchase price of the product.

14. Indemnification

  • You agree to indemnify and hold stivro harmless against any claims, damages, or expenses arising from your misuse of our services.

15. Privacy Policy

  • The collection and use of personal information are governed by our [Privacy Policy].

  • By using our services, you consent to the handling of your data in accordance with that policy.

16. Termination of Services

  • We may suspend or terminate your account if you violate these Terms.

  • Termination does not release you from obligations related to previous transactions.

17. Governing Law

  • All the items above are organized and regulated under the laws of the United Kingdom.

  • Any disputes will be resolved under the jurisdiction of London courts.

18. Changes to Terms

  • We may update these Terms from time to time.

  • Updated Terms will be posted on this page with the revised date.

  • Continued use of our website after updates constitutes acceptance.

Closing Statement

Thank you for choosing stivro. These Terms of Service are designed to ensure a safe and transparent shopping experience for our community. By continuing to use stivro.com, you acknowledge that you have read, understood, and agreed to these Terms.